Suggestion chips

Suggestion chips are tappable prompt buttons shown above the input bar before the user sends their first message. They reduce friction for first-time users who don’t know what to ask.

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Basic usage

<LumeProvider
  suggestions={[
    'What is my billing status?',
    'Who is on my team?',
    'How do I reset my password?',
    'Show my usage',
  ]}
  ...
>

Or directly on the widget:

<AssistantWidget
  suggestions={[
    'What is my billing status?',
    'Who is on my team?',
  ]}
/>

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Behaviour

• Chips appear when the widget opens and no messages exist yet
• Tapping a chip sends it immediately — same as typing and hitting enter
• Chips disappear after the first message is sent
• If the user clears conversation history, chips reappear

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Choosing good suggestions

Pick 3–5 of the most common questions users ask. Good candidates are:

• Questions that benefit from a structured UI component response — "What is my billing status?"
• Questions that trigger a useful action — "Take me to settings"
• Common how-to questions your knowledge base covers well — "How do I reset my password?"

Avoid vague suggestions like "Help" or "Tell me more" — they don’t give the user a clear idea of what to expect.